At Candidby.com ("Candidby," "we," "us," or "our"), we aim to provide quality services to help you create and grow your e-commerce business. However, we operate under a no-refund policy, and the following terms apply:
No Refunds
All payments made to Candidby for subscription plans (Standard, Custom, and Enterprise) or any additional services are final and non-refundable. This applies to:
- Monthly or one-time subscription fees.
- Fees for add-on services or customizations.
- Any other payments made through our platform.
Subscription Cancellation
Clients may choose to cancel their subscription at any time. However, no refunds will be issued for the remaining period of the subscription.
Exceptions
In rare circumstances, such as billing errors on our part, we may review refund requests at our sole discretion. If approved, refunds will be processed through the original payment method.
Contact Us
If you have any questions or concerns regarding this Refund Policy, please contact support.
Thank you for understanding our refund policy. We look forward to supporting your e-commerce journey with Candidby!